Comcast DNS hijack update.

It’s still going on. It’s still pissing me off, though it happens infrequently.

And when I try the link for “disable this service” which, honestly, should be the default, I get this:

Forbidden

You don’t have permission to access / on this server.

Apache/2.0.63 (Unix) DAV/2 PHP/5.2.6 Server at nxr-opt-out-trial.comcast.net Port 80

Fucking idiots. Don’t get me wrong, I truly <3 every other part of the comcast family of services. I’ll even give them an A++ on their last customer service incident, I explained what was happening with my modem, told him I did some reboots but would willingly do them again, and he ran some tests. 20 minutes later I was in the car with my new modem from their facility here in town, and my problems were gone. Compare that to AT&T’s business service (I was doing some consulting with a client who has no other choice for their BUSINESS internet), who acted like I was lying the entire time I talked to them and took 4 different calls and 8 hours of begging before we FINALLY got someone who wasn’t American and sent us over to Tier2 support (and when was the last time you heard that, right?), who had a guy out the next day, who took 6 hours or so to fix the problem (who actually had to call Tier 1 support and wait on hold, because, get this, their service contractors aren’t allowed to contact them any other way either); which “wasn’t theirs” the first 8 hours or so I spent to the phone rebooting modems and buying brand new ones, etc. So Comcast totally wins for tech support for me this year.

But damn Comcast, my browser has helped me figure out how to deal with “website not found” errors for like the last ten years. And my browser takes me to Google, not Yahoo powered by whomever because they couldn’t write a search algorithm to save their company.

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